Our Refund & Revision Policy
Your Satisfaction Is Our Priority
At Xsatec, we take pride in the quality of our work, and your satisfaction is our top priority. That’s why we’ve designed a transparent and customer-focused refund policy to give you peace of mind at every stage of the project.
Here's what you can expect from our Refund & Revision Policy:
- Unlimited revisions during the project phase to ensure full client satisfaction before final delivery.
- 100% money-back guarantee if we’re unable to deliver results that meet your satisfaction.
- Partial refunds provided for mid-project cancellations due to special circumstances, excluding dissatisfaction — as we offer free revisions and a full refund guarantee for unsatisfied clients.
- No refunds after final delivery or deployment, though we continue to offer support post-launch.
- 1 month of free post-launch support covering minor updates, bug fixes, and performance tuning.
- All work is governed by a clear scope, timeline, and payment agreement for full transparency and peace of mind.
Our policy reflects our belief that true success comes from customer trust and long-term partnerships—not just project completion.
